![AFW-Series Wired Remote Controller for Waykar Crawlspace Dehumidifiers [XSB-A01]](http://www.waykar.com/cdn/shop/files/2_321b3be6-28e1-41b8-8d55-cc947f4bd452.jpg?v=1751005864&width=150)
![216-Pint Large Commercial Dehumidifier: For Spaces up to 8,500 sq ft with Drain Hose [DP900B]](http://www.waykar.com/cdn/shop/files/6391ace427ade714b70fb966024ae804_81a5b386-d831-4e74-9eb7-0fb5d71d27ed.jpg?crop=center&height=600&v=1754047441&width=600)
One of my two Waykar dehumidifiers stopped removing moisture so I contacted customer support. They walked me through troubleshooting steps and concluded that they would replace the unit. The process was very efficient and the people very friendly. I have long said that when you find out how good a company is, is when you have a problem. My observation is that the people at Waykar are very committed to providing their customers a quality product, which includes standing behind that product if and when one has a problem.
From the beginning the response time was good and the part arrived on time and in good condition.
Doesn’t seem to compare well with the70 pint Frigidaire I had ,no drain hose was included . However it does operate.
A good dehumidifier that does a good job of keeping the humidity under control in my basement.