The unit has been unable to reduce the humidity to 60% in a 500 square foot basement. It has been running for weeks!
Received the hose quickly, haven’t had a chance to try it yet, hopefully it’s the right one and will be fine.
Thank you!
Jennifer, the customer service representative was very nice and walked me through each step of the return and exchange process. I was able to get the model with features I needed based on her help. I will order from Waykar again.
Best purchase experience I have had! I loved my first Wycar dehumidifier for my living area that I purchased a second unit with pump for my basement. Customer service has been awesome.
We have been using a regular home dehumidifier in our crawlspace for 4 years and it died. Decided to go with a more commercial unit this time and decided on WayKar. Shipping was very quick and the unit seems to be great so far. Startup went great and the controls are easy to use. Our crawlspace was at 84% relative humidity when I started the unit and in just over 12 hours it had reduced it to 58% relative humidity. A whole new environment. It now has been running for almost a week and it is keeping the humidity level at 55% as programmed. It is quiet and I don't feel any vibrations through the floor. I would recommend this unit.