The dehumidifier is a rather compact but still very powerful. I have an approx 700 SqFt unfinished basement, with an unsealed floor. This means lots of humidity which was causing me summertime mold problems - not good. Prior to operation, during spring of last year, my humidity level hovered between 50 and 80%. After putting the unit into service and running some ducting to help circulate the dried air, the unit was able to maintain a comfortable 35%.After running all summer and fall I shut off the unit for winter, as I have exposed pipes for steam heat, which keep the humidity low. As I was putting the dehumidifier back into operation this spring (2022) I had an issue with my unit. My dehumidifier was no longer functional showing a low voltage error. After contacting customer service Bonnie was most helpful. She guided me in some troubleshooting steps in an attempt to resolve the issue. We were unsuccessful - however she was able to ship me a new unit.Overall I am a happy customer. While my first unit encountered an issue, the customer care team was quick to resolve. The performance to value here is great, given other options cost over 1000 dollars more to dehumidify a space similar in size to mine.